We are currently accepting orders via the Sugar High website, email, Instagram direct message, and our cotact form. To keep up with when our bakes will be restocked, we suggest following our Instagram @sugarhighdesserts where you’ll find all the latest Sugar High updates.

We bake our cookies the same day ensuring they arrive in best condition. They should be stored in an air-tight container and should be consumed before the best before date displayed on each product.

Yes! You can warm up all our bakes for 15-20 seconds for an out of the oven feel. Please be careful with any chocolate coated/decorated bakes as they may melt.

You can freeze all our bakes for up to 2 months as long as you wrap them using freezer safe materials. Please let our bakes come to room temp before consuming. Eat the same day.

Yes! Sugar High is open to custom orders but some restrictions may apply. This is so we make sure we do our part for the planet and help keep our food waste to a minimum.

If you’d like to place a custom order, have a big special event, or are looking to purchase our bakes wholesale then please feel free to email us or use our Contact Us form.

We bake in our home kitchen using a variety of ingredients that contain or may contain cereals containing gluten, dairy, eggs, milk, nuts, peanuts, soya, sulphites, and tree nuts. Therefore, we recommend that those with allergies to the mentioned ingredients should unfortunately avoid our bakes

Please note that we do not cater to people with food allergies, intolerances and/or special dietary requirements

We are open Monday to Saturday from 9am to 5pm. Please note that we are closed on weekends, national, and Bank Holidays.

We have a 3 - 7 business day turnaround time for most cookie orders. This does not include presales, weekends, holidays, or bank holidays. Please see our Instagram for latest updates and opening times.

We send our packages via Royal Mail tracked 24 for £5.25 or tracked 48 for £4.25 to mainland U.K. & Northern Ireland. This includes England, Wales, Scotland, parts of the Scottish Highlands, and Northern Ireland. Due to Brexit and shipping provider issues, we are unable to ship to Republic of Ireland and parts of the Scottish Highlands. Please allow 1 - 3 business days for delivery.

Sorry, we don’t have an answer to that! To ensure everyone continues enjoying our bakes without any worries, we have chosen not to calculate the number of calories.